Privacy, in plain words.

What we collect

When you use the guide we count views of a business's page and taps on it: a call, a directions tap, a visit to its website or menu, a share, a save. We count the same for a home's page: a view, a share, and a tap through to its listing on Airbnb. For each one we keep which business or home, what kind of tap, the page it happened on, the time, the name of the site you came from, and the campaign label on the link if you followed one. We do not keep your IP address, your location, your name, or anything you type, unless you send it to us in a form.

Why

So the businesses on the guide can see what works. A restaurant can see how many people opened its page and tapped its number this month. The owners of a home can see how many people looked at it here and went on to its listing. That is the whole point of counting.

Advertising

We use advertising pixels from Meta (Facebook and Instagram) and Google so that we can show you StayOIB and island businesses on other sites and apps after you have been here. They note which pages you looked at on this site. If you have a StayOIB account, a scrambled copy of your email address goes with it so the network can recognise you; they cannot read the address back. You can turn advertising off at any time in cookie settings, and the guide works exactly the same without it. If your browser sends the Global Privacy Control signal we treat that as off. If your device is set to a time zone in Canada or Europe, it stays off until you say yes.

Forms

What you send through a form on this site, such as a claim for a business page or a question about a stay, goes to StayOIB. We do not sell it.

Accounts in the app

To use the StayOIB app you create an account, with Google or with your email address. With Google, Google tells us your name, your email address and your profile picture, and nothing else: we never see your Google password, your contacts or your mail. With an email address, we send it a six-digit code to prove it is yours. We keep your name and email address with your account, along with the date you joined and which version of the terms you agreed to.

The email list

When you create an account we add your email address to the StayOIB email list, as the terms say, and send you StayOIB news and offers: the magazine, what is on, and deals from island businesses that we pass on. Every email has a link that takes you off the list, you can also leave it on the account page, and deleting your account takes you off it too. Leaving the list does not close your account or take away the app. If your device is set to a time zone in Canada or Europe we ask first, with a box you can leave empty. We do not sell the list, and we do not hand it to anyone else to send their own mail.

Who sees it

StayOIB (a brand of Longdon Boyd Hospitality). If your question is about one of the homes on this site, we may pass it to that home's hosts so they can answer it. Nobody else, unless the law requires it.

Other services

Some parts of a page come from other services, and each of them sees your device's internet address when its part loads, as any website does. The island map uses Google Maps. The small map of the area on a home's page uses OpenStreetMap, and loads only if you scroll to it. Tides come from NOAA and the forecast from the National Weather Service. Signing in to the app goes through Google, and accounts are kept with our database service, Supabase. When you tap through to book a home you leave this site for Airbnb, which has its own privacy policy.

How long

Requests are kept while we are working on them and for two years after, then deleted. An account is kept until you delete it. The island week email keeps your address until you unsubscribe, which every email lets you do in one click.

Your choices

Ask what we hold about you, ask us to correct it, or ask us to delete it, from the contact page. We answer within a month, usually within days. If you have an account in the app you can delete it yourself on the account page (stayoib.com/account): that removes the account, your saved places and your place on the email list.

Questions

Write to business@stayoib.com.